When we think of intelligence, we often think of someone’s IQ. However, we are finding there is another way of understanding our intellect, Emotional Intelligence. Emotional Intelligence is the ability to be aware of and manage our own emotions and feelings, to tune into other’s emotions and understand their behavior, both to manage interactions successfully and make personal decisions that achieve positive results. Dr. Daniel Goleman breaks EI down to four pillars that provide a framework for increasing EI: Self-awareness: your ability to understand what you feel and staying true to your values. Self-motivation: the ability to strive for your goals, recover from setbacks, and manage stress. Social awareness: your social consciousness and empathy for others. Relationship management: your ability to relate, communicate, reach agreements, and connect positively and respectfully with others. You will: Discover emotional intelligence: what it is, the biological basis, and the four core pillars Learn why emotional intelligence matters and the business case for emotional intelligence Measure your emotional intelligence and set your EQ goals and complete your action plan. Presented by Chris Case, ASBTDC specialist Chris' career spans 25 years experience in consulting, facilitating and coaching individuals and organizations with an emphasis on behavior, emotional Intelligence, conflict, leadership, communication, individual improvement and team development.

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